TAS2

A study of therapeutic alliance and service user satisfaction in inpatient wards and crisis house alternatives

Funded by NIHR Health Services and Delivery Research

Principle Investigator/ Lead Institution: Professor Sonia Johnson, Division of Psychiatry, University College London

Field of research: Mental health, service use

Qualitative methodology: Interviews

This study evaluated therapeutic alliance and service user satisfaction in inpatient wards and crisis house alternatives. Service users and staff from both settings were interviewed to explore the therapeutic alliances formed. The study findings supported expansion of crisis house provision.